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Diagnosing Power Steering Loss on a 2008 Ford Escape

The vehicle in question is a 2008 Ford Escape with a 3.0-L engine. The customer complaints are as follows: The steering wheel will turn by itself; at times, usually when turning, the vehicle will lose all power steering assist; and occasionally, while...

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Cartridge Oil Filter Tips

Cartridge oil filters account for a large number of oil filter applications in the field. The chances of improperly installing a cartridge oil filter are greater than with a spin-on filter. The key is to take your time, inspect before installing and follow...

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The Case of the Missing Starter

I was called last fall by a client who owns a heavy-duty diesel shop to diagnose a no-cranking condition on his father-in-law’s 2006 Chevrolet Tahoe. Because his work is mainly with heavy-duty trucks, my client knew he was lacking both in tooling and...

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Speed Sensor Diagnostics: The 'If’s' of Sensors and Speed Explained

If all of the wheel speed sensors are generating a speed signal, and they all agree, the wheel speed sensor (WSS) is not an issue, but something else might be, possibly an intermittent wiring fault in one of the WSS circuits. If one of the WSS...

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What is Brake Noise? The Basics of Diagnosing NVH

What does your shop do when a brake noise complaint enters the service bays? Does it end up hurting productivity for the rest of the day as a technician randomly applies lubes, pastes and sprays to the brake system hoping that the problem will be...

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How Does a Dual Clutch Transmission Work?

Dual clutch transmissions are like ­having two manual transmissions shifting together while being controlled like an automatic transmission. This is the transmission of the future because it is lighter than an automatic and is just as ­efficient...

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Mercedes-Benz: Installation guidelines for Smart Car front wheel bearing

The typical solution for replacing the front wheel hub on a 2008-‘13 Mercedes-Benz Smart Car is a front wheel hub assembly, including a front wheel hub and knuckle. However, with a wheel hub-only ­solution for the Mercedes Smart Car, like the one offered...

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Kia: Uncovering Unperformed Maintenance

While some vehicle problems will motivate the customer to make an appointment, an equal amount of Kia repair opportunities will be discovered as the vehicle is being serviced. If you’re not already doing so, always encourage your customers to keep...

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The Evolving Oil Change Market

The only constant in the oil change business is change itself, especially if you’re trying to maintain an inventory of engine oil for all makes and models of vehicles. Since Volkswagen began ­requiring application-specific engine oil in the mid-1990s,...

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John Heist Appointed Chairman of ETI's Mechanical Systems Group

STAR EnviroTech’s OE Account Manager, John Heist, has been appointed to the position of Chairman of ETI’s Mechanical Systems Group (MSG). He is also one of the newer members of ETI’s Board of Directors. MSG supports manufacturers of tools and...

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Snap-on Offers Top 14.2 Reasons To Upgrade To Latest Diagnostic Software Release

Keeping the diagnostic tools up-to-date is critical, because without the latest vehicle coverage, professional technicians simply cannot service as many vehicles in a day. Snap-on Software Upgrade 14.2 supercharges the Snap-on family of diagnostic tools...

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Tell Us Your Top 5 Tools and Win!

Send in your list of your five favorite tools and equipment that help you most in the shop, and you could be chosen to win a $25 gift card for Bass Pro Shops. From scan tools to flashlights, impact wrenches to on-car brake lathes or computer systems...

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Home x-old ACPN FordParts.com Launches Right Right Right Sweepstakes

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Beginning March 3, FordParts.com users have a great excuse to make frequent visits to the website. Not only should they visit the site for their technical needs and to purchase Motorcraft and Genuine Ford parts, but to fulfill a dream of a lifetime, the company says.

Based on the premise of finding the right tool to get you the right part at the right time, the "Right Right Right Sweepstakes" is designed to show installers and fleet administrators just how easy it is to do business on FordParts.com, and to reward their commitment with an experience they will never forget. The sweepstakes is not open to the general public, but rather for independent installers and fleet administrators.

To enter the eight-week promotion, installers and fleet administrators must register or confirm their registration on FordParts.com. The grand prize winner will win the Ford experience of their choice, done the right way: backstage, from the front row, VIP or behind the wheel. Prizes include a two-day driving school behind the wheel of a Ford Racing Mustang, a NASCAR "experience of a lifetime," tickets and backstage passes for a Toby Keith concert and the opportunity to sit in the “toughest seats on earth” for a Professional Bull Riders of America event.

Entrants can gain additional entries and be entered into the weekly prize drawing by answering a daily trivia question about the benefits of using FordParts.com. Just for answering the question, they’ll earn one entry per day – good for the weekly drawing for an iPad Mini and the final grand prize drawing: one of 10 unbelievable Ford experiences of their choice. If they answer correctly, they’ll earn an additional entry per day – good for the final grand prize drawing.

The sweepstakes is being launched in an effort to help installers and fleet administrators gain awareness of the features on FordParts.com. Beginning on March 3, all registered users of FordParts.com for eight weeks will increase their chances of being the lucky winner simply by doing business on FordParts.com. As registered users, participants also will be able to save billing and delivery information, opt into FordParts.com emails, select their preferred shopping dealer, save and upload multiple VINs for easier searching, save a shopping cart, view and re-order past orders and view the status of pending orders, and ask a dealer a question through the site.

Users can enter the sweepstakes at FordParts.com /rrrsweeps. The sweepstakes will end on April 27.

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