AfterMarketNews AfterMarketNews Auto Care Pro AutoCareCareerHub Brake&Frontend BodyShopBusiness Counterman EngineBuilder Fleet Equipment ImportCar Motorcycle & Powersports News Servicio Automotriz Shop Owner Tire Review Tech Shop Tomorrow's Tech Underhood Service Speedville

BMW Recognized for Engine-Building Excellence

BMW Group’s engine-building prowess was recognized with four wins at the latest International Engine of the Year Awards. The drive unit in the BMW i8 earned two class wins as well as being declared overall winner, with a further class win being garnered...


Diagnostic Dilemma: The Case of the Missing Code

When doing mobile diagnostic work, no-code stalling complaints are a major part of your agenda. In most cases, the client shop is simply too busy to duplicate the failure or, in some cases, a long test drive will yield nothing in the way of useful...


Secondary Ignition: The Art of Spark

What is a coil? From the beginning of the internal combustion engine, several different ignition systems have been used to create a high-energy spark. The most popular system, and the one that’s in use today, is a step-up coil. A coil is nothing...


Regulators Launch Investigation Into Jeep Grand Cherokee Brake Defect

Federal regulators are investigating whether the automatic braking systems in some 2014 Jeep Grand Cherokees may be defective after receiving a number of complaints from motorists about a potentially dangerous glitch that caused their vehicles to come...


Electronic Proportioning Valve: Doing More With Less Hardware

Anti-lock brake systems (ABS) and the HCU are replacing proportioning, combination and other valves to change the braking forces in the front and rear. This is called Electronic Brake Distribution (EBD) and it can dynamically change the proportioning...


NHTSA’s GM Brake Line Corrosion Investigation: Reading Between the Brake Lines

There will be no recalls on some GM vehicles for brake line corrosion. Instead, we received an advisory from the National Highway and Traffic Safety Administration (NHTSA) about brake line inspection and car washes. What was not discussed was the corrosion...


Customer Loyalty to Vehicle Brands Spells Ongoing Maintenance Opportunities

Vehicle owners’ allegiance to brands should give us all something to cheer about. This is especially true for those of you who service import vehicles. Nine import nameplates — Infiniti, Land Rover, Lexus, Mazda, Mitsubishi, Nissan, Porsche, Subaru...


The Element of Trust And Its Impact on a Repair Scenario

Trust: It’s an important word, and it’s one I hear a lot behind the counter at the shop. “I know you’ll treat me right because I trust what you do,” is the general sentiment. But I’ve always wondered how deep that level of comfort goes...


Servicing Mercedes-Benz AIRMATIC Suspensions

The Mercedes-Benz AIRMATIC suspension system was introduced in 1999 on the S-Class and has subsequently been used on the E-Class and most of the automaker’s SUVs. The system employs electronically controlled air springs that provide an ideal balance...


Ingersoll Rand's 'Real Work Real Play' Sweepstakes With Gas Monkey Garage And NASCAR Rewards A Tool User With The Ultimate Fan Weekend

Ingersoll Rand, the Official Power Tools of NASCAR and a preferred tool provider for Gas Monkey Garage, has announced the “Real Work Real Play” sweepstakes to reward automotive fans who “get it done” with a weekend of fun. Ingersoll Rand is working...


Bosch Relaunches With Mobile-Responsive Design, New Layout For North America

Bosch has announced the re-launch of in North America, continuing to update all of its sites to a mobile-responsive, intuitive design. The URL contains three separate sites, featuring DIY diagnostic tools (DIY), professional diagnostic...


New Bartec Tech400Pro TPMS Tool To Be Demonstrated At NACE | CARS

Bartec USA, a North American leader in TPMS Diagnostic tools, will hold live demonstrations of its newly released Tech400Pro TPMS Scan Tool at this year’s NACE | CARS show in Detroit. Michael Rose, Bartec product manager, will conduct these demonstrations...

Home x-old ACPN Tech Tip: Replacing the Hyundai Power Sliding Door Control Module

Print Print Email Email

Service shops commonly encounter a “perfect storm” of problems, including confusing new vehicle features that can potentially blow away a lot of time and money. Case in point: a 2007 Hyundai Entourage that exhibits a post-repair condition such as a power sliding door that doesn’t fully close or that reopens itself after closing.

figure 1 Although the collision damage was in the door/side panel area, the damage wasn’t severe and the repair looks great. But now comes the frustrating exercise of correctly diagnosing the problem while trying to conserve precious shop resources and maintain goodwill for all parties involved.

Common sense and experience says that this condition is probably not related to the repair, but who really knows? Given the complexities of today’s vehicles, this scenario occurs many times daily, and we’re all familiar with the need to close the repair cycle as efficiently and profitably as possible.

OEMs publish Technical Service Bulletins (TSBs) for exactly these situations, but they’re of no value if you don’t know about them. Hyundai has issued Bulletin 09-BE-001 that addresses problems with power sliding doors, along with a new closing module. By checking TSBs in these situations, shops can protect valuable customer goodwill, avoid parts delays and eliminate technician frustration.

figure 2 Some 2006-2008 Entourage models equipped with the Power Sliding Door (PSD) option may exhibit a condition where a PSD reopens approximately 6 inches from the latch area while closing. In those instances, the door ajar warning light will illuminate, along with all overhead interior lighting. In some cases, the door will also not reopen but the door motor continues to run for approximately two additional seconds after closing.

Models: Entourage vehicles with the PSD option produced from Jan. 10, 2006 through Oct. 2, 2007.

Service Information
Always refer to ALLDATA Collision for safety procedures, identification of material types, recommended refinish materials, and removal and installation procedures. Always refer to the vehicle manufacturer for questions relating to applicable or non-applicable warranty repair information.

Service Procedure
If a vehicle experiences the power sliding door closing condition, replace both PSD modules (Figures 1 and 2) with part number 95450-4D103 following the service procedure provided in the Entourage Service Shop Manual under the Body Electrical (BE) section, Power Sliding Door System, Power Sliding Door Module.

Figure 3 NOTE: There are two PSD modules, one for each PSD. They’re located on each of the two PSD drive units, behind the inner rear trim panel, above the rear inner wheel wells.

NOTE: Both PSD modules share a common part number (95450-4D103) and are interchangeable.
When resetting the power sliding doors after replacing the PSD modules:

1. Make sure both PSDs are closed.

2. Turn the ignition key to the off position.

3. Pull out (but don’t remove) the shunt fuse in the IPM fuse panel located at the lower left side of the steering wheel (Figure 3). Wait 30 seconds and then reinstall the shunt fuse.

4. On a level surface, use any power door input to completely open and close each PSD three times to relearn the doors.

5. Check each PSD for normal operation. Each PSD should operate smoothly and without hesitation. Should either PSD not operate normally, recheck for any other possible conditions that may affect normal operation.

6. If no other conditions are found and either PSD continues to exhibit the closing condition, contact TechLine for assistance.

NOTE: When returning the vehicle to the customer, remind him or her to wait a full 5 seconds after a closing input before placing the vehicle into gear in order for the PSD to close and latch.  

NOTE: When returning the vehicle to the customer, remind him or her to wait a full 5 seconds after a closing input before placing the vehicle into gear in order for the PSD to close and latch. 

Dan Espersen is the ALLDATA Collision Program Manager, a Gold Pin Member of the Collision Industry Conference (CIC) and holds an AA Degree in Automotive Technology. He has 17 years of experience in the collision industry and 17 years in the automotive industry.

2009 ALLDATA LLC. All rights reserved. All technical information, images and specifications are from ALLDATA Collision.

ALLDATA is a registered trademark of ALLDATA LLC. All other marks are the property of their respective holders.

Hyundai and Entourage are registered trademark names and model designations of Hyundai Motor America. All trademark names and model designations are being used solely for reference and application purposes.

The following two tabs change content below.
Latest articles from our other sites:

Top 10 Fuel Pump Fails

10. Strainer Blocks Fuel-Level Sender A fuel pump inlet strainer may be installed that is interfering with the travel of the fuel-level sensor’s float arm, which causes an optimistic fuel level...More

GMC Yukon No-Cranking Complaint: The 1,300-Mile Test Drive

This month’s Diagnostic Dilemma is about the technical and professional issues involved with attempting to diagnose an extremely random no-cranking complaint on a 2003 GMC Yukon equipped with the 5.3L...More

Chrysler Tech Tip: Stability Control System Engages Prematurely

Problem:  ESP system may prematurely activate momentarily when negotiating a curve or MIL illumination due to diagnostic trouble code P0340, P0344 or P0116. Overview: This bulletin involves selectively...More

Honda Tech Tip: Dampers Lock Up After Lowering Vehicle on a Rack

You’ve got your service customer’s vehicle up on a rack to do some work. You lower it back down, but now it looks like a 4x4 ready for some serious off-roading or it feels like it’s got a rock-solid...More

Customer Loyalty to Vehicle Brands Spells Ongoing Maintenance Opportunities

Vehicle owners’ allegiance to brands should give us all something to cheer about. This is especially true for those of you who service import vehicles. Nine import nameplates — Infiniti, Land Rover,...More

Top 10 Subaru Articles

We're counting down the top ten most effective Subaru technical articles ever! 10) Tech Tip: Subaru Impreza With DTCs P0705, P0851, P2746, P2750 And/Or No Crank, No Start If you receive a customer...More

Autel's MaxiSYS Elite Offers Faster Processor, New Docking Station

The MaxiSYS Elite is the latest addition to Autel’s MaxiSYS family of diagnostic tools. The new Elite features a faster processor, higher screen resolution, faster WiFi, longer battery life and Android’s...More

Save Time Installing TPMS Using Dill's Preset Torque Tools

Dill TPMS Torque Tools are designed to easily install the hex nut on the valve stem. The torque values are preset, eliminating the need to adjust a torque wrench before and after install. Dill’s...More