AfterMarketNews Auto Care Pro AutoProJobs Auto-Video.com Brake&Frontend BodyShopBusiness Counterman EngineBuilder Fleet Equipment ImportCar Motorcycle & Powersports News Servicio Automotriz Shop Owner Tire Review Tech Shop Tomorrow's Tech Underhood Service

Diagnosing Power Steering Loss on a 2008 Ford Escape

The vehicle in question is a 2008 Ford Escape with a 3.0-L engine. The customer complaints are as follows: The steering wheel will turn by itself; at times, usually when turning, the vehicle will lose all power steering assist; and occasionally, while...

Read more...

Cartridge Oil Filter Tips

Cartridge oil filters account for a large number of oil filter applications in the field. The chances of improperly installing a cartridge oil filter are greater than with a spin-on filter. The key is to take your time, inspect before installing and follow...

Read more...

The Case of the Missing Starter

I was called last fall by a client who owns a heavy-duty diesel shop to diagnose a no-cranking condition on his father-in-law’s 2006 Chevrolet Tahoe. Because his work is mainly with heavy-duty trucks, my client knew he was lacking both in tooling and...

Read more...

Speed Sensor Diagnostics: The 'If’s' of Sensors and Speed Explained

If all of the wheel speed sensors are generating a speed signal, and they all agree, the wheel speed sensor (WSS) is not an issue, but something else might be, possibly an intermittent wiring fault in one of the WSS circuits. If one of the WSS...

Read more...

What is Brake Noise? The Basics of Diagnosing NVH

What does your shop do when a brake noise complaint enters the service bays? Does it end up hurting productivity for the rest of the day as a technician randomly applies lubes, pastes and sprays to the brake system hoping that the problem will be...

Read more...

How Does a Dual Clutch Transmission Work?

Dual clutch transmissions are like ­having two manual transmissions shifting together while being controlled like an automatic transmission. This is the transmission of the future because it is lighter than an automatic and is just as ­efficient...

Read more...

Mercedes-Benz: Installation guidelines for Smart Car front wheel bearing

The typical solution for replacing the front wheel hub on a 2008-‘13 Mercedes-Benz Smart Car is a front wheel hub assembly, including a front wheel hub and knuckle. However, with a wheel hub-only ­solution for the Mercedes Smart Car, like the one offered...

Read more...

Kia: Uncovering Unperformed Maintenance

While some vehicle problems will motivate the customer to make an appointment, an equal amount of Kia repair opportunities will be discovered as the vehicle is being serviced. If you’re not already doing so, always encourage your customers to keep...

Read more...

The Evolving Oil Change Market

The only constant in the oil change business is change itself, especially if you’re trying to maintain an inventory of engine oil for all makes and models of vehicles. Since Volkswagen began ­requiring application-specific engine oil in the mid-1990s,...

Read more...

Tell Us Your Top 5 Tools and Win!

Send in your list of your five favorite tools and equipment that help you most in the shop, and you could be chosen to win a $25 gift card for Bass Pro Shops. From scan tools to flashlights, impact wrenches to on-car brake lathes or computer systems...

Read more...

Pulling Codes: Good Guys Vs. Bad Guys

The Story of U0100 This article will document Code U0100 — Lost Communication with the ECM/PCM. In the world of automotive module-to-module communication, it can mimic a good guy/bad guy situation — the good guy has made an attempt to communicate...

Read more...

Snap-on Franchisee Conference Introduces Latest Tool & Equipment Innovations

The Snap-on Tools Franchisee Conference (SFC), held in Orlando, FL, played host to more than 8,000 registered attendees this past weekend; including principals representing more than 3,000 North American routes as well as their families and guests. The...

Read more...
Home x-old ACPN Tech Tip: Replacing the Hyundai Power Sliding Door Control Module

Print Print Email Email

Service shops commonly encounter a “perfect storm” of problems, including confusing new vehicle features that can potentially blow away a lot of time and money. Case in point: a 2007 Hyundai Entourage that exhibits a post-repair condition such as a power sliding door that doesn’t fully close or that reopens itself after closing.

figure 1 Although the collision damage was in the door/side panel area, the damage wasn’t severe and the repair looks great. But now comes the frustrating exercise of correctly diagnosing the problem while trying to conserve precious shop resources and maintain goodwill for all parties involved.

Common sense and experience says that this condition is probably not related to the repair, but who really knows? Given the complexities of today’s vehicles, this scenario occurs many times daily, and we’re all familiar with the need to close the repair cycle as efficiently and profitably as possible.

OEMs publish Technical Service Bulletins (TSBs) for exactly these situations, but they’re of no value if you don’t know about them. Hyundai has issued Bulletin 09-BE-001 that addresses problems with power sliding doors, along with a new closing module. By checking TSBs in these situations, shops can protect valuable customer goodwill, avoid parts delays and eliminate technician frustration.

Application
figure 2 Some 2006-2008 Entourage models equipped with the Power Sliding Door (PSD) option may exhibit a condition where a PSD reopens approximately 6 inches from the latch area while closing. In those instances, the door ajar warning light will illuminate, along with all overhead interior lighting. In some cases, the door will also not reopen but the door motor continues to run for approximately two additional seconds after closing.

Models: Entourage vehicles with the PSD option produced from Jan. 10, 2006 through Oct. 2, 2007.

Service Information
Always refer to ALLDATA Collision for safety procedures, identification of material types, recommended refinish materials, and removal and installation procedures. Always refer to the vehicle manufacturer for questions relating to applicable or non-applicable warranty repair information.

Service Procedure
If a vehicle experiences the power sliding door closing condition, replace both PSD modules (Figures 1 and 2) with part number 95450-4D103 following the service procedure provided in the Entourage Service Shop Manual under the Body Electrical (BE) section, Power Sliding Door System, Power Sliding Door Module.

Figure 3 NOTE: There are two PSD modules, one for each PSD. They’re located on each of the two PSD drive units, behind the inner rear trim panel, above the rear inner wheel wells.

NOTE: Both PSD modules share a common part number (95450-4D103) and are interchangeable.
When resetting the power sliding doors after replacing the PSD modules:

1. Make sure both PSDs are closed.

2. Turn the ignition key to the off position.

3. Pull out (but don’t remove) the shunt fuse in the IPM fuse panel located at the lower left side of the steering wheel (Figure 3). Wait 30 seconds and then reinstall the shunt fuse.

4. On a level surface, use any power door input to completely open and close each PSD three times to relearn the doors.

5. Check each PSD for normal operation. Each PSD should operate smoothly and without hesitation. Should either PSD not operate normally, recheck for any other possible conditions that may affect normal operation.

6. If no other conditions are found and either PSD continues to exhibit the closing condition, contact TechLine for assistance.

NOTE: When returning the vehicle to the customer, remind him or her to wait a full 5 seconds after a closing input before placing the vehicle into gear in order for the PSD to close and latch.  

NOTE: When returning the vehicle to the customer, remind him or her to wait a full 5 seconds after a closing input before placing the vehicle into gear in order for the PSD to close and latch. 

Dan Espersen is the ALLDATA Collision Program Manager, a Gold Pin Member of the Collision Industry Conference (CIC) and holds an AA Degree in Automotive Technology. He has 17 years of experience in the collision industry and 17 years in the automotive industry.

2009 ALLDATA LLC. All rights reserved. All technical information, images and specifications are from ALLDATA Collision.

ALLDATA is a registered trademark of ALLDATA LLC. All other marks are the property of their respective holders.

Hyundai and Entourage are registered trademark names and model designations of Hyundai Motor America. All trademark names and model designations are being used solely for reference and application purposes.

The following two tabs change content below.
Latest articles from our other sites:

Tips for identifying timing belt, tensioner and idler failure

Courtesy of SKF When identifying timing belt, tensioner and idler failure, the first sign of wear is noise. For example, if the tensioner sounds bad, it’s usually bad. Start by listening to hear...More

Diagnosing Power Steering Loss on a 2008 Ford Escape

The vehicle in question is a 2008 Ford Escape with a 3.0-L engine. The customer complaints are as follows: The steering wheel will turn by itself; at times, usually when turning, the vehicle will lose...More

Custom Wheels and TPMS: What Are Your Options?

Selling, mounting and balancing custom wheels can be a profitable business, but what about tire pressure monitoring system (TPMS) sensors? According to the National Highway Traffic Safety Administration...More

Eliminating GM Electronic Suspension Issues

Models: 2001-‘14 Cadillac Escalade Models 2001-‘14 Chevrolet Tahoe and Suburban 1500 2001-‘13 Chevrolet Avalanche 2001-‘14 GMC Yukon Models The electronic suspension control (ESC) system...More

Nissan Group sees 11 percent increase in July

Nissan Group announced total U.S. sales for July 2014 of 121,452 units, an increase of 11.4 percent over the prior-year and a July record. Nissan highlights: Nissan Division set a July record with...More

Fiat 500 six-speed automatic transmission available to try at Abarth Track Experience

With the addition of three new stops on the 2014 schedule, Fiat 500 Abarth owners will now have more opportunities to develop their driving skills in the one-day Abarth Track Experience. The Fiat...More

Snap-on Offers Top 14.2 Reasons To Upgrade To Latest Diagnostic Software Release

Keeping the diagnostic tools up-to-date is critical, because without the latest vehicle coverage, professional technicians simply cannot service as many vehicles in a day. Snap-on Software Upgrade 14.2...More

Tell Us Your Top 5 Tools and Win!

Send in your list of your five favorite tools and equipment that help you most in the shop, and you could be chosen to win a $25 gift card for Bass Pro Shops. From scan tools to flashlights, impact...More